OUTLine was established in 1972 as Gayline and in 2008 was rebranded to OUTLine to be more inclusive of the LGBTIQ community and also to launch our free 0800 confidential support, helpline and counselling service staffed by trained volunteers. Our call rates in 2015 increased 287% from the previous highest ever recorded figure in 2012 and 2016 is already exceeding that.
We also added a face to face counselling service by qualified Counsellors at reduced rates (included pro bio work) either in our offices in St Marys Bay or via Skype. Our face to face service has gone from 1 person once a week, 3 years ago to 4 qualified counsellors and I intern working approx. 6 days in total.
We have approx. 100 volunteers and 4 qualified and 1 intern counsellors.
We are the ONLY SPECIALISTS IN GENDER AND SEXUALITY ISSUES IN NZ!